Frequently Asked Questions (FAQs)

🔥 About the Mission & Impact

1. Where does the money from my purchase go?
100% of the proceeds from your purchase go directly toward supporting O.P.A.C.’s mission: conducting investigations, legal audits, advocacy campaigns, and community education efforts aimed at holding police, prosecutors, and judges accountable.

2. How does buying merchandise support your work?
Each item you buy helps fund our frontline efforts—whether it’s investigating misconduct, supporting wrongfully convicted individuals, or educating communities about their rights. You’re not just shopping; you’re helping drive reform.

3. Is O.P.A.C. a nonprofit or grassroots movement?
We are a grassroots organization leveraging ourselves to become a nonprofit 501(c)(3) or (c)(4) organization.

4. What makes your advocacy different from other justice organizations?
We are rapid-response, community-embedded, and fearless in targeting misconduct from all angles—police, prosecutors, and judges. Our approach is holistic and powered by real investigations, not just policy papers.

5. Can I get involved beyond buying merch?
Yes. How You Can Get Involved
Your voice is powerful. Here’s how you can join our movement:

Volunteer:
Sign up to help with investigations, community events, and advocacy campaigns.

Educate:
Attend our workshops, town halls, and training sessions to learn your rights.

Advocate:
Join our campaigns and help spread the word on social media and in your community.

Donate:
Your financial support fuels our mission and helps us reach more people.

Every action counts. When you join us, you become a vital part of the fight for a just and equitable system. Go on to opacohio.org and click the link for “Membership.”

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👕 Merchandise & Sizing

6. What sizes do your shirts and hoodies come in?
Typically, our sizes range from XS–4XL, but for most products, sizes may vary.

7. Are your products ethically made?
Yes. We prioritize working with vendors and manufacturers who share our values of fairness, labor rights, and sustainability.

8. Do you offer plus sizes or gender-neutral options?
Absolutely. We aim for inclusivity and accessibility in every drop. Many of our pieces are unisex and we work hard to offer extended sizes whenever available.

9. How can I care for my items to make them last?
To preserve print quality and fabric integrity, wash items inside-out with cold water, tumble dry on low or no heat dry, and avoid bleach or harsh detergents. Follow precise instructions on materials.

10. Will designs or collections change over time?
Yes! We regularly release new designs inspired by real stories, community campaigns, and ongoing legal battles. Stay tuned for limited-edition drops and seasonal collections.

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🚚 Orders, Shipping & Returns

11. How long does shipping take?
Most orders are processed within 2–4 business days and arrive within 7–10 business days. You’ll receive tracking information once it ships.

12. Do you ship internationally?
Currently, we ship within the U.S., but we’re working on expanding to international customers. Stay connected through our newsletter for updates.

13. What’s your return/exchange policy?
If your item arrives damaged or you received the wrong size, we’ll make it right. Please contact us within 14 days of delivery and we’ll guide you through an exchange or refund.

14. What should I do if my order arrives damaged or incorrect?
Email us at support@opacohio.org with your order number and photos of the issue—we’ll take care of it ASAP.

15. Can I track my order once it’s shipped?
Yes. You’ll receive a confirmation email with tracking info once your order is on its way.

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💬 General & Community Questions

16. How can I share my story or connect with O.P.A.C.?
To submit a report/complaint, go to opacohio.org and click “Submit a Report/Complaint”. To connect with us directly, email support@opacohio.org.

17. Is there a blog or newsletter I can follow?
Yes, there is a blog on our homepage. Follow us there "The O.P.A.C. Dispatch".

18. Can I suggest a new merch idea or slogan?
Yes, all new merch ideas and slogans are welcomed and very much appreciated!

19. Do you collaborate with other justice organizations?
We partner with like-minded organizations to create a strong, united front against injustice.

20. How do I explain the meaning behind the merch to others?
Each piece of O.P.A.C. apparel is a message—about justice, about truth, and about standing up for those silenced by the system. When people ask, tell them: “This isn’t just fashion—it’s resistance you can wear.”